Free Delivery Above $80 Purchase (Valid for Singapore Only)


Is your Retail Store open today?
Yes, we open from Monday to Saturday, 10:15am to 6:30pm, We are Closed on Sunday, Public Holidays & unforeseen reasons only. 

How long do I need to wait for my order/s?
We will try to get the delivery orders done within the next day, unless shortage of stocks will try to deliver within 5days (Excluding Sun & PH). In any case if we and our supplier ran out of stocks. we will contact you and proceed for the refund. 

What if I need to cancel my order?
An administrative fee of $10 will apply, unless we are unable to fulfil a part of, or your whole order within the promised delivery timeframe. Please send your cancellation request via email at or via WhatsApp at 9825 5008.

Do you have any delivery charges for your delivery services?
For orders above $80 , we offer free delivery island-wide, not applicable to Jurong Island. For orders below $80, a delivery fee of $7.00 will apply. 

Can we exchange goods?
The Return and Exchange Policy described below applies only to online purchases.

  • We will exchange item(s) due to manufacturers' defect only.
  • The item(s) must be returned within 7 days of purchase in its original packaging and unused condition.
  • We will require you to provide the proof of purchase.
  • All sales of goods &/or any items marked as "Sale", "Clearance" or "Promotion". These items cannot be returned or refunded.
  • Non-exchangeable goods include cage, hygiene products and expanded goods